Terms of service

TERMS & CONDITIONS

Please read these Terms & Conditions carefully before using this website or placing an order.

By accessing, browsing, or purchasing from the SMITH KIT website, you agree to be bound by these Terms & Conditions.

ORDERS

By placing an order with SMITH KIT, you confirm that all information provided is accurate, complete, and current.

Products purchased from SMITH KIT are intended for personal use and gifting purposes only and may not be purchased for resale, distribution, or commercial purposes without prior written consent from SMITH KIT.

SMITH KIT reserves the right to refuse, cancel, or limit any order at its sole discretion, including but not limited to instances involving product availability, pricing errors, product description inaccuracies, suspected fraudulent activity, unauthorised resale, or payment verification issues.

Once an order has been placed, SMITH KIT may be unable to amend or cancel the order. Amendments include, but are not limited to, changes to products, quantities, shipping addresses, billing details, or customer information.

PRICING & PAYMENT

All prices displayed on the website are listed in Australian Dollars (AUD) unless otherwise specified and are subject to change without notice.

Payment must be received in full prior to the dispatch of any order. SMITH KIT reserves the right to withhold shipment until payment has been successfully processed and verified.

SHIPPING

SMITH KIT ships both within Australia and internationally. Shipping costs and estimated delivery times are provided at checkout and are subject to change without notice.

Delivery timeframes are estimates only and are not guaranteed. Delays may occur due to carrier disruptions, customs processing, public holidays, weather events, or circumstances beyond the control of SMITH KIT.

Risk of loss or damage to products passes to the customer upon delivery to the nominated shipping address.

Customers are responsible for ensuring that shipping information provided is accurate. SMITH KIT is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping information supplied by the customer.

INTERNATIONAL ORDERS, DUTIES & TAXES

Any duties, taxes, customs charges, import fees, brokerage fees, or other government-imposed charges applicable in the destination country are the sole responsibility of the recipient.

In accordance with Australian regulations, SMITH KIT is required to declare the full and accurate value of all shipments and cannot alter, reduce, misrepresent, or reclassify the value or contents of an order.

Should an international shipment be refused, abandoned, or returned due to unpaid customs charges, duties, taxes, import restrictions, or failure to collect the shipment, any return shipping costs, customs charges, and related expenses may be deducted from any eligible refund.

Customers are responsible for ensuring that products ordered comply with all local import laws and regulations within their country.

RETURNS & REFUNDS

Please refer to our Returns Policy for detailed information regarding returns, exchanges, and refunds.

Nothing in these Terms & Conditions excludes, restricts, or modifies any rights available to consumers under applicable consumer protection laws, including the Australian Consumer Law.

PRODUCT INFORMATION

SMITH KIT makes every effort to ensure product descriptions, specifications, imagery, and pricing are accurate. However, errors may occasionally occur.

Colours displayed on digital devices may vary depending on screen settings and may not accurately reflect the actual product.

SMITH KIT reserves the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

INTELLECTUAL PROPERTY

All content on this website, including but not limited to logos, trademarks, product names, text, graphics, photography, videos, packaging designs, and website content, is the property of SMITH KIT and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written consent from SMITH KIT.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, SMITH KIT shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or the purchase of products from SMITH KIT.

Where liability cannot be excluded by law, SMITH KIT's liability shall be limited to the replacement of products, resupply of services, or refund of the purchase price paid, at SMITH KIT's discretion.

PRIVACY

Personal information collected through this website is handled in accordance with the SMITH KIT Privacy Policy.

CONTACT

For any questions regarding these Terms & Conditions, please contact SMITH KIT via the contact information provided on this website.